RETURN POLICY

Return Policy

At Luxavebagshop, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns: Items can be returned within 30 days of delivery. Products must be unused, in their original condition, and with all original packaging and tags.

Non-Returnable Items: Customized or final sale items cannot be returned.

Return Process: To initiate a return, please contact our customer service team at phper2010@gmail.com with your order number and details of the item you wish to return.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method.

Exchanges: If you need to exchange an item, please contact us directly to arrange the process.

Shipping Costs: Customers are responsible for return shipping fees unless the item received was defective or incorrect.

We aim to make the return process smooth and hassle-free. For any questions, our team is always ready to assist you.